froggy's photos question
Sep. 29th, 2010 06:10 pm![[identity profile]](https://www.dreamwidth.org/img/silk/identity/openid.png){kind=small}
carolalbino.livejournal.com posting in ![[community profile]](https://www.dreamwidth.org/img/silk/identity/community.png){kind=small}
dragoncon_lj_archiveHi. I bought 6 photos from Froggy'sPhotos, and with each of these I bought a jpeg. 5 of my 6 jpegs have been put up on their flickr. The one I am missing is with the Phelps brothers on Sunday afternoon. For most of our pics, we bought them online so I have the emails confirming the jpeg. We bought the Phelps photo at Dragoncon on Saturday afternoon. I know that the man asked us if we wanted the jpeg, and we said yes and paid the extra money for it. Unfortunately, I do not have the receipt - it got lost sometime over the weekend.
Froggy's flckr has not been updated at all in several days, so they do not seem to be posting anymore photos. Since email is the only form of communication they give you access to, I sent them an email last week asking about my missing jpeg. I haven't heard any response (which I know is typical). Since I paid for this jpeg, I would like to have it. Does anyone here have any experience with a similar situation or has been able to get a response? I would appreciate any info/advice you can give me. Thanks! :)
Froggy's flckr has not been updated at all in several days, so they do not seem to be posting anymore photos. Since email is the only form of communication they give you access to, I sent them an email last week asking about my missing jpeg. I haven't heard any response (which I know is typical). Since I paid for this jpeg, I would like to have it. Does anyone here have any experience with a similar situation or has been able to get a response? I would appreciate any info/advice you can give me. Thanks! :)
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Date: 2010-10-04 08:57 pm (UTC)Any e-mails I've ever sent to him were all answered within 24-48 hours. One does have to take into consideration that Froggy's Photos attends many conventions all over the country taking thousands of photo ops with hundreds of celebrities, so I'm sure at times he and his assistants are overwhelmed.
I will have to admit I was completely surprised to see nearly ALL of his photo ops taken at this years DragonCon posted on Flickr. I'm sure that probably irked those who purchased the jpeg's, but myself, I've always just purchased the 8x10, took it home, scanned it and made my own copies.