froggy's photos question
Sep. 29th, 2010 06:10 pm![[identity profile]](https://www.dreamwidth.org/img/silk/identity/openid.png)
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Hi. I bought 6 photos from Froggy'sPhotos, and with each of these I bought a jpeg. 5 of my 6 jpegs have been put up on their flickr. The one I am missing is with the Phelps brothers on Sunday afternoon. For most of our pics, we bought them online so I have the emails confirming the jpeg. We bought the Phelps photo at Dragoncon on Saturday afternoon. I know that the man asked us if we wanted the jpeg, and we said yes and paid the extra money for it. Unfortunately, I do not have the receipt - it got lost sometime over the weekend.
Froggy's flckr has not been updated at all in several days, so they do not seem to be posting anymore photos. Since email is the only form of communication they give you access to, I sent them an email last week asking about my missing jpeg. I haven't heard any response (which I know is typical). Since I paid for this jpeg, I would like to have it. Does anyone here have any experience with a similar situation or has been able to get a response? I would appreciate any info/advice you can give me. Thanks! :)
Froggy's flckr has not been updated at all in several days, so they do not seem to be posting anymore photos. Since email is the only form of communication they give you access to, I sent them an email last week asking about my missing jpeg. I haven't heard any response (which I know is typical). Since I paid for this jpeg, I would like to have it. Does anyone here have any experience with a similar situation or has been able to get a response? I would appreciate any info/advice you can give me. Thanks! :)
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Date: 2010-09-30 08:30 pm (UTC)after the process, i will definitely have to rethink this next year. through a series of unexpected events, we ended up being late to one of our photos. i didn't expect my money back, but i was hoping that i could change to a different photo. i mean, i did pay a large amount of money for a service i didn't get. of course, we weren't able to. i know this is their policy, but i still think it sucks. lol.
i don't think a newbie can fully understand the "froggy's experience" from just reading about it - i think you need to actually go through to understand how insane/rude/etc it is. ;)
i guess losing that original $40 makes me more annoyed i paid for a non-existent jpeg. anyway, i still have heard nothing from them. i guess i will have to start a weekly writing campaign like alex10819.