froggy's photos question

[carolalbino.livejournal.com]

Hi. I bought 6 photos from Froggy'sPhotos, and with each of these I bought a jpeg. 5 of my 6 jpegs have been put up on their flickr. The one I am missing is with the Phelps brothers on Sunday afternoon. For most of our pics, we bought them online so I have the emails confirming the jpeg. We bought the Phelps photo at Dragoncon on Saturday afternoon. I know that the man asked us if we wanted the jpeg, and we said yes and paid the extra money for it. Unfortunately, I do not have the receipt - it got lost sometime over the weekend.

Froggy's flckr has not been updated at all in several days, so they do not seem to be posting anymore photos. Since email is the only form of communication they give you access to, I sent them an email last week asking about my missing jpeg. I haven't heard any response (which I know is typical). Since I paid for this jpeg, I would like to have it. Does anyone here have any experience with a similar situation or has been able to get a response? I would appreciate any info/advice you can give me. Thanks! :)

Comments

[kneadtoknow.livejournal.com]

People go through this over and over?

Hell, the first words I said to my girlfriend (who had bought me the photo op with Scott Bakula for my birthday) when I walked "off stage" were: "Thank you so much for this. And please never give any money to these people again."

[away-fromitall.livejournal.com]

yeah, but it's because if someone really wants a photo with their fav actor or actress and he's the only one doing it, they really have no choice. pisses me off :( not the people, froggy, for a billion reasons, this being just one of them.