The Hyatt Hotel Shuffle

[chimera-13.livejournal.com]

So the Hyatt is going from volunteers to go to the omni to moving you without any say to the Omni, anyone else getting phone calls like this?

Comments

[lanikei.livejournal.com]

It's worth noting that the guy I spoke to said 'I have a list' of people he was told to call. So they DO have a list of folks. I don't know who has that list, where it came from, or anything else. But someone does know who is getting bumped and it is NOT available anywhere else. My reservation online still says it's fine, and I'd be curious to see what they'd say if I called now.

[glasscannon.livejournal.com]

Yeah, I assumed there was a list somewhere, but there's a serious lack of communication between departments. Just add that to the list of ways the Hyatt management has bungled this whole thing.