Date: 2012-08-26 03:40 am (UTC)
Respectfully, what the hell are you talking about? :)

Even if you have a product with limited supply it is still good business to try to provide good customer service. It's true that they don't need the OP's business for that one guest for this one con. However, by providing poor service they damage their reputation as a whole and the OP may not buy other things from them which are not so supply side limited.
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