Date: 2012-08-23 12:19 am (UTC)
I pulled two examples, both from the past couple of months in preparation for DragonCon 2012, in combination with the official DS wiki. I came here looking for counter examples to those one-sided examples. I need to use DS this year (and likely every year after this) or I won't be able to go to DragonCon at all, so I was hoping that most people have had good experiences with Disability Services. It's reassuring to hear that your friends' experiences with DS have been good.

I do understand about the accessibility vs comfort issue, honestly. But sometimes a tone or the phrasing of a form-letter email is just as inaccessible as stairs without a ramp are. People who genuinely need help are often ashamed to ask for help, don't know what help would be reasonable to ask for, don't know what help is available, and don't know how their request for help will be received. The response someone receives when asking DS for help needs to be just as accessible as ramps and sign language interpreters and large print programs, or else you might as well do away with all of it.
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