There you go again, saying "customer service" when talking about dealing with a person who isn't a customer.
They haven't provided poor service. They have provided *no* service, because they aren't doing business with him.
They haven't damaged their reputation. Their reputation is "we arrange autographs" (well or poorly, I have no idea, I've never dealt with them). "we respond to emails" (or don't) has no bearing on that.
They don't sell anything that is not supply-side limited.
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timeasmymeasure
no subject
Date: 2012-08-26 05:13 am (UTC)They haven't provided poor service. They have provided *no* service, because they aren't doing business with him.
They haven't damaged their reputation. Their reputation is "we arrange autographs" (well or poorly, I have no idea, I've never dealt with them). "we respond to emails" (or don't) has no bearing on that.
They don't sell anything that is not supply-side limited.