Well I don't want to create another Froggy bashing thread, so I won't go into details. In a nutshell however, my complaint with Froggy stems from more than one experience, and is entirely related to their customer service and unhappiness with the end result. It does not stem from expecting more from the stars than is promised/delivered. As such, I'm very happy to see better competition this year. In previous years, even when there was another photographer it seemed Froggy had snapped up the bigger stars. This year, so far at least, there's a good mix across the photographers. If fans (customers) let it be known they are happier with an alternative, ideally either 1) the alternatives will get more stars using their service, or 2) Froggy's will improve their customer service. Either one is a win for us.
no subject
Date: 2012-06-18 01:15 am (UTC)