Well, I can't speak to the car towing situation, as I wasn't there... suffice it to say, 10:30 AM on the Friday of the Con can still be hectic. The guy might even have been working since yesterday. Who know? I won't make excuses for him though, and as you say, it was resolved when his supervisor/superior/alpha showed up.
Secondly to your secondly, regarding the bellhop... There are a *lot* of assumptions made here. Just because he laughed means/proves nothing. You don't know where he was going or had been, or even if, technically speaking, he was on the job (though the uniform implies, but does not prove, it). Because he laughed and muttered something under his breath which you admit you couldn't make out, doesn't mean a thing. He might still have sent said pic to security, or shown said pic to security the first chance he got (say, when he was done with whatever task he was currently assigned)
You wanted him to report this situation, as it was, in your words, JOB to do. I ask you, how do you know he did not?? You're assuming he didn't, because it reinforces your notion of his behavior, but you cannot know this.
I'm also not saying what she was doing was attractive, though she clearly had/has an exhibitionist streak in her. What I am saying is... Correct me if I'm wrong, but it sounds as though you would have been satisfied by anything less than this bellhop stopping what he was doing, and rushing up there to physically correct the situation himself (something for which he is probably neither trained or prepared to do). Of the several other solutions to the problem... and there were several... he may well have done one of them without your being witness to it. (probably not, but you can't know)
And... if you legitimately thought it was a safety issue as you claim.... or even just inappropriate behavior for the Con... and you legitimately believe this bellhop failed to act as he should, then, yes, I would say the onus falls to you to act. If you didn't, when you could have, then some of the responsibility for the consequences of those behaviors could, arguably, fall to you. Did you at least report the bellhop to the hotel once in your room?
How can the hotel, or anyone else, remedy a problem (Be it the girl or the bellhop) if they're not made aware of it?
It seems in alot of ways, we're trying to scapegoat the hotel staff for everything we don't like that's happening at the con, from serving alcohol to inappropriate behavior. I don't particularily care for this trend.
Regarding the Sunday night hall raid... Again, I wasn't there. And again, I've seen hotel staff do some stupid things at times... Could they have handled it better? Possibly. Probably, even. But you were in a highly trafficked walkway (During con, I consider all the hallways highly trafficked) You weren't in a public seating area, during a time when the hotel was cracking down on room parties, in response to a dangerous situation, and again, for all you know, someone in one of the rooms called to complain about you all. I think this was very much a nobody was right, nobody was wrong, situation.
I do agree with you that the hotels cost a *lot* of money. And yes, the service should be superior to the Holiday Inn Express/Red Roof, whatever... but ask yourself, honestly, if the service, under the circumstances, was really as atrocious as you describe. Maybe for you, it was, and for that, I'm sorry, and it does beg the question of whether they deserve your patronage. There are other Con hotels.
For me, I've always had great service from both the Marriott and the Sheraton. (We got terrible service from the Hyatt one year, and for that reason, that hotel is last on our list of places to stay.) The instances you describe, I ask, are they the exception, or the rule, because that's what makes the difference.
no subject
Secondly to your secondly, regarding the bellhop... There are a *lot* of assumptions made here. Just because he laughed means/proves nothing. You don't know where he was going or had been, or even if, technically speaking, he was on the job (though the uniform implies, but does not prove, it). Because he laughed and muttered something under his breath which you admit you couldn't make out, doesn't mean a thing. He might still have sent said pic to security, or shown said pic to security the first chance he got (say, when he was done with whatever task he was currently assigned)
You wanted him to report this situation, as it was, in your words, JOB to do. I ask you, how do you know he did not?? You're assuming he didn't, because it reinforces your notion of his behavior, but you cannot know this.
I'm also not saying what she was doing was attractive, though she clearly had/has an exhibitionist streak in her. What I am saying is... Correct me if I'm wrong, but it sounds as though you would have been satisfied by anything less than this bellhop stopping what he was doing, and rushing up there to physically correct the situation himself (something for which he is probably neither trained or prepared to do). Of the several other solutions to the problem... and there were several... he may well have done one of them without your being witness to it. (probably not, but you can't know)
And... if you legitimately thought it was a safety issue as you claim.... or even just inappropriate behavior for the Con... and you legitimately believe this bellhop failed to act as he should, then, yes, I would say the onus falls to you to act. If you didn't, when you could have, then some of the responsibility for the consequences of those behaviors could, arguably, fall to you. Did you at least report the bellhop to the hotel once in your room?
How can the hotel, or anyone else, remedy a problem (Be it the girl or the bellhop) if they're not made aware of it?
It seems in alot of ways, we're trying to scapegoat the hotel staff for everything we don't like that's happening at the con, from serving alcohol to inappropriate behavior. I don't particularily care for this trend.
Regarding the Sunday night hall raid... Again, I wasn't there. And again, I've seen hotel staff do some stupid things at times... Could they have handled it better? Possibly. Probably, even. But you were in a highly trafficked walkway (During con, I consider all the hallways highly trafficked) You weren't in a public seating area, during a time when the hotel was cracking down on room parties, in response to a dangerous situation, and again, for all you know, someone in one of the rooms called to complain about you all. I think this was very much a nobody was right, nobody was wrong, situation.
I do agree with you that the hotels cost a *lot* of money. And yes, the service should be superior to the Holiday Inn Express/Red Roof, whatever... but ask yourself, honestly, if the service, under the circumstances, was really as atrocious as you describe. Maybe for you, it was, and for that, I'm sorry, and it does beg the question of whether they deserve your patronage. There are other Con hotels.
For me, I've always had great service from both the Marriott and the Sheraton. (We got terrible service from the Hyatt one year, and for that reason, that hotel is last on our list of places to stay.) The instances you describe, I ask, are they the exception, or the rule, because that's what makes the difference.