dragoncon_lj_archive | For those in the Sheraton who made early reservations... (Reply)

Okay, so my memory of last September is a bit fuzzy. I made a Sheraton reservation on September 11, 2008 as soon as the con rates were released. As I recall, they charged me a one-night's stay deposit of $152 at that time. My online credit card statements don't go back but 3 months, and I don't have immediate access to my paper copies. But needless to say the Sheraton charged me $174 out of the blue yesterday, and now I'm starting to doubt my recollection of the deposit being charged back in September. We were all charged that deposit when we made the reservation, weren't we? Their accounting department says no deposits have been charged to me at all! I am so confused and frustrated I could scream.

Is this happening to anyone else?