A few months ago, I wrote a short (and honestly, rather angry) post here asking that someone from Dragon*Con explain the continued use of the Passkey reservation system for booking hotel rooms.
There were a few people who gave some insight (and I thank them), but none of them were representatives of the the convention.
So please, dragonconoffice
, can you or someone else with the authority to speak for Dragon Con / ACE Inc. please discuss the origins of how this service came to be used, why they've continued to use it after nightmare-like results, and if steps are being taken to remedy this extremely unpleasant issue for the future.
I love this con. I started coming when I lived in North Carolina in 1997, continued when I lived in Atlanta, and now do my best to attend even though I now live in the Netherlands. All said and done, I've only missed on *Con since I first began attending.
But while I (and I dare say, we) love Dragon*Con, I really believe we deserve answers on this topic.
Thanks and Best Regards,